FILM SUBSCRIPTION FAQS
Which film subscription packages are available?
Currently we're offering packages in various sizes of film each month or every two months. You can choose between Lomography film (the 35mm Film Package, the 120 Film Package, the 110 Film Package or a Mixed Package including 35mm, 120 and 110 film) or a wonderful selection of all kinds of films and different brands!
Which countries can take advantage of the Film Subscription Service?
The Lomography Film Subscription Service is currently available in the following countries: Austria, Belgium, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway, UK and USA. We’re sorry if the service isn't currently available in your country. We hope to make it available for many more people in the near future! If your country isn’t listed here, please sign-up via our form and we’ll let you know when it becomes available in your country!
How will I know which films I will receive?
You can always check the films in your subscription package in the shop. The only film you won’t be able to see is the surprise mystery film we send you each time.
How much does shipping cost?
For full information on shipping costs, please visit our delivery and shipping page.
If I subscribe, when will my first batch of films ship to me?
If you first subscribe more than 1 week before the 5th day of the month, you will be sent the current month’s subscription package within a few working days. If you first subscribe less than 1 week before the 5th of the month, you will be sent your film subscription package on the 5th of the month or the first working day afterwards.
For every subscription month afterwards, you will be sent your subscription package on the 5th of the month or on the first working day afterwards.
How do I subscribe to the film subscription service?
Subscribing to the Film Subscription Service is easy. Just follow the instructions on the shop page and you’ll be ready in no time! Please note that you must be logged in to your Lomography account to subscribe.
Is there a sign-up fee to join the service?
Nope! There is no sign up charge for joining the Film Subscription Service.
How does payment work?
You will be charged for your subscription as soon as you sign-up and your credit card will be charged on the same date each month thereafter.
How do I see which films will be included in my film subscription package?
You can see in the shop which films are included in each film subscription package.
How do I unsubscribe from the service?
If you would like to unsubscribe from the service at any time, simply got to http://shop.lomography.com/ subscriptions/customer when you are signed in to edit your subscription settings.
Can I unsubscribe at any time?
Yes, you can cancel your subscription at any time!
I've got a question which isn't covered here, who can I ask?
If you have any further questions which aren't answered in this FAQ section, then please head on over to our dedicated Help Page.